troubling yet moving

There's much work to be done. And not many too willing to do it. How can I be of help..?
Was struck most with the image in 9:18min.
"He literally had nothing. He was a virtual skeleton, yet he could still summon the courage and the will to move. He had not given up, and if he didn't give up, how could anyone in the outside world ever dream of losing hope?"
Yes, how dare we indeed.